Terms of service

Terms of Service

Southern Buffalo Mercantile
Operated by Southern Buffalo Enterprises LLC
Last updated: December 28, 2025

Plain-Language Summary

We run a small business with big care. By using our site or purchasing from us, you agree to treat the space respectfully and understand how orders, payments, and policies work. We don’t do shady things, and we expect the same in return.

1. Overview

This website is operated by Southern Buffalo Enterprises LLC, doing business as Southern Buffalo Mercantile (“we,” “us,” or “our”).

By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced here.

Our store is hosted on Shopify, which provides us with the online platform to sell our products and services.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

3. Products & Services

  • All products are made or curated in small batches.

  • Colors, textures, and finishes may vary slightly due to the handmade nature of our goods.

  • We reserve the right to modify or discontinue products at any time without notice.

We do our best to describe products accurately, but we do not guarantee that descriptions, images, or other content are error-free.

4. Pricing & Payments

  • All prices are listed in USD.

  • Prices are subject to change without notice.

  • Payments are processed securely through Shopify and its trusted payment providers.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or misuse.

5. Shipping, Returns & Refunds

Shipping, returns, and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms by reference.

Please review that policy carefully before placing an order.

6. Accuracy of Information

You agree to provide current, complete, and accurate purchase and account information for all orders. We are not responsible for issues caused by incorrect shipping addresses or contact details provided by you.

7. Intellectual Property

All content on this site—including text, images, logos, branding, and product names—is the property of Southern Buffalo Enterprises LLC unless otherwise stated.

You may not copy, reproduce, sell, or exploit any portion of the Services without express written permission.

8. Prohibited Uses

You may not use this site or its content:

  • For any unlawful purpose

  • To harass, abuse, insult, harm, or discriminate against others

  • To submit false or misleading information

  • To interfere with site security or functionality

We reserve the right to terminate your access if these Terms are violated.

9. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.”

We make no guarantees that:

  • The site will be uninterrupted or error-free

  • Products will meet every individual expectation

  • Results from using our products will be the same for everyone

Nothing on this site constitutes medical, legal, or professional advice.

10. Limitation of Liability

To the fullest extent permitted by law, Southern Buffalo Enterprises LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

11. Indemnification

You agree to indemnify and hold harmless Southern Buffalo Enterprises LLC from any claim arising out of your breach of these Terms or misuse of the Services.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Southern Buffalo Enterprises LLC is registered.

13. Changes to These Terms

We reserve the right to update or replace any part of these Terms at any time. Changes will be posted on this page with an updated revision date.

Your continued use of the site after changes are posted constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to us through our website contact form or official business email.